At ZetaGrade, we pride ourselves on a team that combines deep industry knowledge with unparalleled expertise in Data Science, Salesforce technology. Our professionals are seasoned veterans with decades of collective experience in delivering customized solutions that drive success. With a strong foundation in both technical skills and strategic thinking, our team members are certified Salesforce experts, passionate about leveraging the platform to its fullest potential. From project managers and solution architects to developers and customer success specialists, every member of the ZetaGrade team is dedicated to providing the highest level of service and support to our clients.
ZetaGrade offers a comprehensive suite of Salesforce consulting and product services designed to empower businesses at every stage of their Salesforce journey. Our services include:
Our approach at ZetaGrade is rooted in a client-centric process that ensures successful outcomes and maximizes ROI from your Salesforce investment. Our process includes:
Our Sales Cloud consultants deliver custom configurations to enhance your sales process, streamline pipeline navigation, and integrate forecasting and quote management. This targeted approach boosts efficiency, improves customer interactions, and drives business growth, offering a concise solution to expand your sales potential and profitability.
Our Community Cloud services focus on elevating customer interactions across various channels and swiftly deploying connected digital experiences via Experience Cloud. With our guidance, creating engaging platforms becomes a simple, click-driven process, enhancing customer engagement and driving business growth efficiently.
Our Service Cloud offerings streamline case, knowledge, and entitlement management, integrating Einstein Bots and customer communities to enhance support efficiency. This approach elevates customer service experiences, ensuring swift and intelligent resolutions.
Our Marketing Cloud solutions harness the power of Email Studio, Mobile Studio, Social Studio, and Interaction Studio to create cohesive, cross-channel marketing campaigns. This strategy amplifies engagement and optimizes interactions across all touchpoints.
We offer AI and machine learning solutions to help businesses automate their processes, improve efficiency, and gain valuable insights from their data. Our team can help you implement AI and machine learning technology to your business.
ZetaGrade offers a suite of Salesforce products and accelerators designed to enhance your Salesforce experience. Our offerings include advanced Job Monitoring solutions for real-time tracking, Role-Based Access control for enhanced security and compliance, and a versatile Form Tool for streamlined data collection and management.